IT Services: In-House vs. Outsourced – A Cost-Effectiveness Guide

Why Outsourcing Your IT services is More Budget-Friendly Than You Think

Businesses are always looking to do more with less and save on overhead costs. Many business leaders cringe at the word ‘outsource’ because they often associate it with another monthly cost. So, many small business pro’s leave the management and optimization of their IT infrastructure to in-house IT staff. While there’s nothing wrong with this in principle, we’re on a mission to explain how outsourced IT services can often save companies money in the long run.

Is In-House IT Support Costing Your Business More Than You Think?

In theory, the idea of a single, in-house IT professional sounds like a dream. You have an expert right there in your office who can handle all the different tech problems that come up and make sure your system is continually functional and secure. However, depending on the size of your business, your industry, and your unique IT needs, this can be a HUGE responsibility for one person to handle.

When your trusted in-house IT professional is overloaded, things get missed and your IT infrastructure suffers and so does your team. When you’ve put all the IT responsibilities on one person’s shoulders downtime can become an issue and your in-house expert likely doesn’t have the time to be continually monitoring your network or planning strategically for the long run.

Also, let’s not forget that hiring an in-house IT employee is by no means cheap. The average annual salary for an in-house IT pro is roughly $50,000 but can often reach upwards of $65,000 or above depending on experience. Keep in mind that these salaries don’t include benefits, sick pay or vacation pay. We don’t have to say anymore – adding a dedicated IT professional to your payroll can add up.

Why Outsourced IT Services Could Save You Money in the Long Run

Here’s the thing: outsourcing to a team of IT professionals sounds expensive, but it really isn’t all that pricey for the value you receive. Even better? The return-on-investment benefits that you’ll see right away and in the long run can be HUGE boosts to cost-efficiency.

With an entire team of professionals working to keep your business network fully-managed, optimized, secure, and innovative, you can say goodbye to all the pesky tech troubles of the past. No more waiting in line for support, no more stalled applications, no more company shut-downs due to careless cybersecurity gaps. Just fully-managed IT service and support when are where you need it.

Here’s everything that a truly valuable outsourced IT package will include:

• End-to-end, enterprise level, managed IT services

The right managed service provider will offer everything your organization needs, from top-to-bottom. They’ll work alongside you to make sure the managed service agreement includes everything you need and nothing that you don’t. This way, you can be sure that your investment makes sense and is custom-built to support your team.

• 24/7 remote support

The right managed service provider will have solutions in place to make sure you and your team have round-the-clock support. Remember when your system crashed but your IT guy was on vacation? Or remember that night you were working after hours and couldn’t get your software to stop glitching? A reliable managed service provider will always have someone on call, so you can rest assured that business never stops.

• On-site support as needed

Listen, we get it. Having an in-house IT professional in the office has its benefits. You can find them, right down the hall and they always have their boots on the ground. But the right managed service provider will be able to get boots on the ground too – and fast. Choose a managed service provider that responds promptly and makes the effort to get on-site when they’re needed.

• Personalized support

Many businesses think that when they outsource, they can kiss personalized customer service goodbye. Don’t believe this myth! There are countless managed IT service providers that prioritize a personalized and customized approach to customer support and service. Don’t settle for anything less.

• Strategic consultation and budget-conscious planning

Finally, since we’re focused on cost-efficiency, make sure the managed service provider you invest in is committed to strategic, forward-thinking planning for the long term. They should be committed to giving you the most value possible and ensuring that your IT infrastructure remains as innovative and cost-efficient as possible.

Finding the Right Provider for Cost-Effective, Outsourced IT Services

So, whether you’re ready to fully outsource your IT services completely, or just want to call in some back-up for your in-house team, the only thing left to do is find the right provider. As you look for outsourced IT providers be sure to do your research, take your time, and don’t settle until you find a managed IT provider that’s the perfect fit for your business.

If your business is looking for a budget-conscious outsourced IT provider, look no further than the trusted team of IT experts at Right Hand. Our team is committed to developing cost-effective managed service arrangements for businesses of any size and in any industry. Above all, we’re committed to providing tangible value to every client we work with. The bottom line is, we believe in offering return-on-investment benefits that businesses can see and measure.

Don’t be afraid to take the outsourcing plunge. Whether you’re ready to completely replace your in-house IT support or just offer them some back-up, the team of reliable IT professionals at Right Hand is on standby, ready to help you optimize IT costs. Reach our team anytime at (412) 238-740 or via email at [email protected].