Protect your data, ensure compliance, and strengthen your security posture...
The loss of sensitive data can cost a business millions of dollars and severely ...
Many organizations do not want to pay for a full-time CISO or do not know if they are ready...
The Cybersecurity Risk & Maturity Assessment (CSMA) is a gap analysis and risk assessment...
A vulnerability assessment systematically reviews security weaknesses in IT ecosystems...
A penetration test, or pen test, actively identifies, tests, and highlights your organization’s...
With the growing threat of cyberattacks and data breaches—and the potential costs...
At any time, your organization might be running hundreds of security controls...
With rapidly changing regulations, maintaining compliance isn’t just a box to check—it’s essential...
Move beyond one-time assessments. Our coaching program provides continuous...
Is your manufacturing business prepared for CMMC compliance? Learn what CMMC compliance is...
At Right Hand, we understand what it takes for companies doing work within a defense industry ...
The National Institute of Standards and Technology (NIST), a division of the U.S. Department...
SOC is a suite of reports from the American Institute of Certified Public Accountants (AICPA)...
PCI DSS designs a set of security standards to ensure that all companies accepting...
ISO 27001 is a set of standards and requirements for an information security management...
Is your IT team stretched to the breaking point supporting your business? Have you had...
Is your in-house IT staff overworked and overburdened managing routine tasks? Do you have...
Cloud computing is transforming the way organizations buy and consume software...
Is your current IT strategy prepared for the threats that your organization faces every day? From human...
Protect your data, ensure compliance, and strengthen your security posture...
Manufacturing operations face intense competitive pressures, increasingly complex supply chains, and strict compliance requirements like CMMC and ITAR...
Healthcare providers face mounting pressures from ever-evolving technology...
Accounting firms handle sensitive financial data—from tax filings to audit...
Law firms operate under strict confidentiality obligations and face evolving...
Auto dealerships handle a wealth of customer information, from financing details...
In Oil & Gas, uptime, safety, and data integrity are paramount. Whether you’re managing offshore rigs,...
Financial institutions bear a heavy responsibility: they hold sensitive client information and manage...
In the insurance sector, safeguarding sensitive policyholder information is essential—not just to meet...
Auto dealerships handle a wealth of customer information, from financing details...
Small and medium-sized businesses are the backbone of our economy, but they often face...
Protect your data, ensure compliance, and strengthen your security posture...
The loss of sensitive data can cost a business millions of dollars and severely ...
Many organizations do not want to pay for a full-time CISO or do not know if they are ready...
The Cybersecurity Risk & Maturity Assessment (CSMA) is a gap analysis and risk assessment...
A vulnerability assessment systematically reviews security weaknesses in IT ecosystems...
A penetration test, or pen test, actively identifies, tests, and highlights your organization’s...
With the growing threat of cyberattacks and data breaches—and the potential costs...
At any time, your organization might be running hundreds of security controls...
With rapidly changing regulations, maintaining compliance isn’t just a box to check—it’s essential...
Move beyond one-time assessments. Our coaching program provides continuous...
Is your manufacturing business prepared for CMMC compliance? Learn what CMMC compliance is...
At Right Hand, we understand what it takes for companies doing work within a defense industry ...
The National Institute of Standards and Technology (NIST), a division of the U.S. Department...
SOC is a suite of reports from the American Institute of Certified Public Accountants (AICPA)...
PCI DSS designs a set of security standards to ensure that all companies accepting...
ISO 27001 is a set of standards and requirements for an information security management...
Is your IT team stretched to the breaking point supporting your business? Have you had...
Is your in-house IT staff overworked and overburdened managing routine tasks? Do you have...
Cloud computing is transforming the way organizations buy and consume software...
Is your current IT strategy prepared for the threats that your organization faces every day? From human...
Protect your data, ensure compliance, and strengthen your security posture...
Manufacturing operations face intense competitive pressures, increasingly complex supply chains, and strict compliance requirements like CMMC and ITAR...
Healthcare providers face mounting pressures from ever-evolving technology...
Accounting firms handle sensitive financial data—from tax filings to audit...
Law firms operate under strict confidentiality obligations and face evolving...
Auto dealerships handle a wealth of customer information, from financing details...
In Oil & Gas, uptime, safety, and data integrity are paramount. Whether you’re managing offshore rigs,...
Financial institutions bear a heavy responsibility: they hold sensitive client information and manage...
In the insurance sector, safeguarding sensitive policyholder information is essential—not just to meet...
Auto dealerships handle a wealth of customer information, from financing details...
Small and medium-sized businesses are the backbone of our economy, but they often face...
Your business can’t wait hours for IT support. That’s why Right Hand Technology Group has a 12-minute response time service level objective, backed by our enterprise-class help desk supporting Pittsburgh businesses 24/7/365. From critical system outages to routine support needs, our local team is ready to respond.
Experts at your disposal have your back for any variety of issues.
Quick response time ensures your requests are resolved as quickly as possible. Especially with time-sensitive incidents.
Expect us to always conduct our relationships with you with the utmost respect and professionalism.
Our agents are certified and educated in information technology and science and are trained in IT support and resolution.
We’re always one call, email, or chat away. We can help you remotely through conversation or remote access to your system.
Available for support 24 hours, 7 days a week. Rest easy knowing your business is in good hands at any time of day.
Right Hand Tech offers satisfaction guaranteed. We will work to meet your expectations of IT support or your money back.
Help Desk Support from Right Hand provides our valued customers with real-time answers to troubling technology questions. Our team of professional technicians is always available each time a client calls. We not only assist our customers with troubleshooting and resolving technology issues, but also document the issues and resolutions to save our customers’ time in the future.
Right Hand believes in keeping the Help Desk Support process simple. To access our team of professional technicians, our clients can create a ticket by telephone, email, or via help desk chat. Once our staff has a thorough understanding of the problem our client is facing, we are then able to craft the solution to bring the issue to a swift resolution. Those solutions include:
As a less-collaborative model than our Supplemental IT program, the Right Hand Tech help desk program still offers support to your internal team for less than the cost of an employee.
Utilize our team’s expertise, experience, and specialization without the hassle of hiring a new employee and dealing with the associated costs. Utilize our personnel as much or as little as needed and keep peace of mind knowing your IT needs are supported.
If you’re not sure how we can help you, schedule a free consult with us to discuss your needs, options, cost, and more. Our free scheduled call is risk-free and requires no commitment, we can’t wait to hear from you! If you’re not quite ready to talk, but want to keep reading, check out our other services pages or blog if you haven’t quite found what you’re looking for.
The Certified Information Systems Security Professional is an information security certification with extremely high standards. Less than 132,000 people worldwide had this certification at the end of 2018.
It has also been formally approved by the DOD and is globally recognized in the field of IT security.
It covers the following topics:
Security and Risk Management
Asset Security
Security Architecture and Engineering
Communication and Network Security
Identity and Access Management (IAM)
Security Assessment and Testing
Security Operations
Software Development Security
This a system engineer certification and tests the user’s knowledge on the following topics:
Windows
SQL Server
Exchange Server
SharePoint
System Center (SCCM)
Lync
The A+ Certification demonstrates that the computer technician has the skill set needed to customize, install, maintain, and operate PCs.
In addition to these certifications, Right Hand also has strategic partnerships with some of the biggest names in the industry like Microsoft, Dell, Citrix, and Fortinet.
What could be more assuring than having these industry giants on your side?
As the name suggests, this certification is for Network Engineers. Everything from the installation and maintenance to troubleshooting of networks including the understanding of all related technologies is a part of the course.
This certification shows that the technician who has passed the Microsoft exam is capable of managing, migrating, deploying, planning, and assessing the technology, security, and compliance needs associated with Microsoft Office 365.
The CompTIA Security Plus SY0-501 course provides certifications in the following topics:
Threats
Vulnerabilities
Attacks
System Security
Network Infrastructure
Access Control
Cryptography
Risk Management
Organizational Security